You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it, sealed and in the original packaging.

If your purchase is defective or damaged, you can return the product and get a full refund or exchange the product for another one up to 30 days from the date of purchase.

To initiate a return, in the first instance please contact our Mail Order department by either emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or calling us on +44 (0)208 4248347 with your order details.

All returns are subject to proof of purchase from Flicknife Records store being provided (your order number and receipt: receipt will come with your order).

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